Shipping Policy

Al Sadaat Foods offers Cash on Delivery across Pakistan. We prepare orders for dispatch after confirming the order details with the customer by phone or WhatsApp.

Order confirmation

Please provide your complete delivery address and an active phone number when ordering. We will contact you to confirm your selected products, delivery details and total payable amount before dispatch.

An order may be held or cancelled if we cannot confirm it or if the delivery information is incomplete.

Delivery charges

Delivery charges depend on your location and order. Applicable charges will be shown at checkout or communicated during order confirmation before dispatch.

Dispatch and delivery

We will provide the available dispatch and estimated delivery information when confirming your order. Delivery times depend on your location, courier availability and operating conditions.

Estimates are not guaranteed delivery dates. Public holidays, weather, access restrictions and courier disruptions may affect delivery.

Cash on Delivery

Please arrange payment of the confirmed order total when your parcel arrives. Keep your phone available so the courier can contact you if needed.

Changes and cancellations

If you need to change your address, phone number or order, contact us as soon as possible. Changes and cancellations depend on whether the parcel has already been dispatched.

Unsuccessful delivery

If delivery cannot be completed because of an incorrect address, an unavailable recipient or refusal of a confirmed order, contact us to discuss the next steps. Any charges associated with another delivery attempt will be communicated before arrangements are made.

Damaged or incorrect deliveries

If your parcel arrives damaged, leaking or with an incorrect item, contact us promptly. Keep the jar, packaging and shipping label, and provide photographs where possible so we can review the issue.

Do not consume a product if its packaging appears compromised or you suspect it is unsafe.

Contact us

Phone or WhatsApp: +92 345 7235455
Al Sadaat Foods
Chak Shehzad, Park Road, Islamabad, Pakistan